Shipping is free on all orders. No minimum spend required.

Orders are typically delivered within 1-2 business days in Europe and within 4-5 business days outside Europe.

Yes. You have 30 days from the day your order arrives to return or exchange your item(s), free of charge. Both full-price and sale items qualify.

Items must be unworn, unwashed and unaltered, with all Fox Factor tags attached and in their original packaging. We reserve the right to refuse a return if these conditions are not met.

1. Pack the item(s) in one parcel, reusing the original packaging if possible. 

2. Complete the Exchange Form included with your order. 

3. Email us at returns@fox-factor.com to request your free return label. 

4. Follow the instructions from our team.

1. Pack the item(s) in one parcel, reusing the original packaging if possible. 

2. Complete the Return Form included with your order. 

3. Email us at returns@fox-factor.com to request your free return label. 

4. Follow the instructions from our team.

No. Purchases made in a physical store can’t be returned through fox-factor.com. Please contact the store where you purchased the item.

Email us at returns@fox-factor.com. We’re happy to help.