SHIPPING AND DELIVERY
Fox Factor offers FREE shipping on all products and to all countries that can be selected when choosing the shipping address.
Your satisfaction is our priority. We do our best to process and ship orders within 1-2 business day.
Please review your shipping information carefully before placing your order.
Orders are shipped and delivered on weekdays (Mon - Fri). If you placed multiple orders, they may ship in separate boxes.
If you have any questions about your order, please contact our Customer Care Team and we will be happy to get back to you as soon as possible.
WHAT COUNTRIES DO YOU DELIVER TO?
We offer FREE delivery to all countries worldwide. Happy shopping!
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
The delivery time of your order varies per country.
Orders in the USA and Canada USPS. Orders in the Netherlands and Belgium are delivered by PostNL. Orders in all other European countries are delivered by GLS.
USA and Canada: 1 - 2 working days
Netherlands and Belgium: 1 - 2 working days
Germany, UK and France: 2 - 3 working days
All other European countries: 2 - 3 working days
Rest of the world: 4 - 5 working days
Please note we cannot deliver to P.O. Boxes.
HOW CAN I TRACK MY ORDER?
You may track the delivery of your order by using the tracking number we will provide by email, or from your account if you are a registered user.
A shipping confirmation email will be sent to you as soon as your order was shipped out by our warehouse. Please note that it may take up to 24 hours before you can track your parcel. If you placed multiple orders, they may ship in separate boxes.Undelivered packages will be returned to our warehouse and the order amount will be refunded on the original payment method.
Haven’t you received the tracking code via e-mail? Please contact our Customer Care Team by e-mail so we can help you out.